First off they sent a couple of 20yr old kids. When they took my cabinet doors off and handles the forgot to check the position of the handles if they did this could have been fixed at there shop before they painted. When they reassemble the cabinet doors all the door handles where crooked. Stay clear of this company. They do not have experience and no sense of detail of work.
- Approximate cost of services:
- $3,600.00
- Company Response
Thank you Wil for taking the time to bring this to our attention. We apologize that our service did not satisfy your expectations as we are known for our attention to detail and excellent customer service.
I apologize on behalf of everyone at Booth 7.
Please know that your situation was an exception, and I believe we tried very hard to accommodate your existing door drillings by helping with hardware replacement and reinstallation.
As you can see on other reviews we are known for our high standard of work. We are saddened by your review, as we care about our clients and their concerns.I do apologize for any misunderstanding, our goal is customer satisfaction. We are offering to come by to help, (as you are feeling better) to hopefully rectify the drilling issue as you reselect handles that have a bit thicker base. Please feel free to reach out to us anytime.
Thank you we appreciate your business and your feedback, we will use the feedback to make us better.
Sincerely, The Team at Booth 7