Reviews

10/10

It was a very sad day when I realized that in moving to a 50 year old home, I couldn't use my built-in vacuum and its amazing Sebo powerhead. I headed to Vacuum Specialists looking to buy a Dyson. Youssef reminded me that the Dyson wouldn't be great for getting under my heavy raised furniture and recommended the Miele system. I love it! He even replaced the powerhead at no cost when I realized the one I purchased had too low of a profile to get under the couch. So helpful and kind and they even made me a lovely little cup of espresso. 10 year warranty on my Miele and my carpets look great.

Approximate cost of services:
$800.00
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Company Response

Glad to hear you' re happy with your purchase. Thank you for your support and kind words.
Please drop in for an Espresso anytime you are in the neighborhood.

9/10

Had great service from Trevor today. He took care of three problems in one visit and ended up not charging me for my primary concern, a drain that was plugged with hair. Oops! He explained the workings of my furnace in detail that I have never understood before and provided me with some cost-savings ideas. Always like that! Friendly, professional, and respectful of the time I had to go get my kids from school. Would have received a 10 if I had been notified that he was running a little late. Kind of like at my doctor's office, I know he was not there right on time because he was taking extra care with the previous client.

Approximate cost of services:
$750.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your kind words Cheryl and thanks for your understanding about running behind, but I'm sorry we didn't give you a heads up! You're absolutely right though, some technicians are satisfied to get in and out as quick as they can but we like to take the time necessary to get our customers taken care of - one of the many reasons we like giving exact prices up front! You don't need to worry about our guys rushing through their jobs and they can take all the time they need to do it right without having to charge the customer for the difference!

Thanks again, we'll see you the next time you need us!