Reviews

Blinds With Flair

First Review

1/10

Contracted Blinds with Flair to provide blinds for small window and shear curtains for bow window in master bedroom. After waiting 3 weeks blinds were installed and were fine but shear curtains hung unevenly and were not sew properly. Though installer confirmed that window ledge was level owner refused to acknowledge problem with curtains and left it up to us to take to another seemstress to adjust them. Owner contradicted her own story many times to us and was very unwilling to provide a proper product for the money. Anyone dealing with this company will be wasting there money.

Approximate cost of services:
$1,000.00
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Company Response

The sheers that were provided were sewn correctly but the purchaser was dissatisfied because she was no longer happy with the colour or style she picked and that the window was so unlevel that it was impossible to make the sheer look as she expected. She was warned by the sales person at the time of sale that the unlevel window may cause issues but she went ahead with the sale anyways. After the install she expressed displeasure with both the colour and style of the sheers and was using the unlevel window just to get a discount, knowing that the sheers were custom made for her window and could not be used elsewhere. My seamstress refused to sew the sheers uneven to match her window because it would be very noticeable so we offered her a $150 discount to take them to another seamstress. We recommended Brown's Cleaners which would have charged her $15 per panel, or $30 altogether. Bottom line is that the customer was using every excuse in the book to get a discount or refund because she wasn't happy with what she had chosen after three weeks (which is a typical wait period for custom window treatments). There was no doubt this is standard practice for this couple to get discounts from service providers.

Garage Door Depot

First Review

9/10

I needed to replace the old wooden garage doors on my house as they had started to rot. I got a number of quotes for doors and installation and I went with Garage Door Depot of Ottawa. The owner was very friendly, attentive and answered all my questions and concerns in an honest and timely fashion. I am very pleased with both doors and the professional opener they installed.

Approximate cost of services:
$2,500.00
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2/10

I hired handyman connection to do various tasks around my house. This included repairing interlocking brick on porch, fixing fence in back yard, and replacing hose bib at rear of house. The repairman quoted all the jobs and was hired but was very unreliable as to showing up on time, or at all. I made the mistake of paying before all work was complete and after I complained to the company's management the jobs, which should have taken about 4 hours were completed 8 months later. It was not a good experience.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hi Jeff,
I'm surprised by your comment as we never accept payment before any work is completed. Perhaps it was another company with the word "Handyman" in their name. In fact it is even printed on our Estimates and Invoices that we only collect upon completion of the work. As for your other concerns re:timing, that is the number one reason we don't accept payment before starting work, we want to remain your top priority. I recognize that this response is 3.5 years late, but Handyman Connection is under new management and I'd like a chance to win your business back. Feel free to call and ask for me, Jeff.

10/10

The shingle on the roof of my 25 year old house were in miserable shape to the point that my insurance company would not renew my policy if I didn't replace the shingles. I got a number of quotes from roofing companies and I decided on Worry Free Roofing. My decision was based on competitive price for architectural shingles, knowledge of the salesman and accesibility of the company. Though the wait time to install was normally 4 to 6 weeks the salesman was very accomodating and the roof was done a week later. The installation was very professional and the roof looks great. The installation did a perfect job of cleanup after the job and there have been no issues with the roof so far. I highly recommend this company.

Approximate cost of services:
$10,000.00
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7/10

My wife and I decided to replace all the windows in our home as they were all old and wooden frames and many of them would not even open anymore. We narrowed our search down to two companies and eventually decided on Comfort King. The installation of the windows was first rate as the install team was professional and very focused. Overall we are pleased with the windows but there was an issue with the pane size of the windows. My wife was concerned with losing light to a smaller window size but the salesman assured me in writing that the size of the actual pane was bigger than the old window. They ended up being smaller which made us very unhappy, not only with losing some light but at not being told the whole truth. Overall I would recommend this company and there products.

Approximate cost of services:
$14,000.00
1 of 2 people found this review helpful.
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