We had 3 sets of windows replaced in Aug 2023, and were so pleased we decided to subsequently do a 4th set in Oct 2023. The salesman (Jimmy) was superb, friendly and patient in addressing our needs/questions. The chief installer (Chris) was also superb in addressing our questions and, in particular, ensuring a quality 1st installation, with which we were very pleased. The 2nd install was done by a different crew, who were equally friendly, but the trim was dirty/scuffed, and the caulking wasn't quite as professional. The owner (Tony) is very polite and truly cares about rectifying any problems however minor. He inspected the work and agreed that the window trim and side panels had not been adequately primed. We decided these were cosmetic issues that would be rectified once these areas are painted. He even offered to re-caulk the window (which we may take him up on once it cures). Overall, given that we vetted at least a dozen contractors before settling on Ambia for their reputation and highly competitive price, we are very pleased with their product and workmanship and would definitely highly recommend them.