I had three pieces of furniture reupholstered. Two contemporary chairs were very well done, but an antique fainting couch is inferior workmanship, which is a pity since it is the most vaulable of the pieces. My issue is that the endge of the couch which is very visible looks bumpy and lumpy. The covering "ribbon" stops/runs out and resumes in the middle when it should have been in a less prominent spot or one piece of ribbon should have been used. Besides that, I had asked for piping not thie band which was used. I've been told to go back and complain but it was four years ago and I should have complained when it was delivered, but didn't. The couch had originally been filled with horsehair and used antique tacks and I was reluctant to recover it fearing the antique value would be lost but was persuaded when someone said, is it usable without reupholstering? The final comment I have is that consumers should not be shy or reluctant to refuse inferior workmanship.