Gerry in Toronto

I have read many negative reviews about Central Park Paving both on HomeStars and Better Business Bureau since hiring this awful company, and can relate to many of the clients' negative experiences and the appalling treatment you can expect from the owner when you lodge a legitimate complaint, anything from delay tactics, not responding by agreed upon times, rudeness, threats. My driveway extension was completed in summer of 2015 and we had issues which we spoke to officer manager about and she advised that "deficiencies" are dealt with at the end of their paving season. After patiently waiting and then being given the runaround by telephone and email (over a year and a half of emails back and forth with the owner of false promises about timing of when repairs would be done. Finally when a repair was done in November of the following year which involved saw-cutting part of the driveway and re-doing, it was not effective at solving our issue and the same problem occurred, and now we have a driveway extension in 3 pieces, it's an eyesore. We again got the usual delay tactics and false promises from the owner that he is so adept at dishing out, along with insults about what terrible customers we were! After many more months of frustration we chose to file a small claims action against Central Park Paving. The company chose to ignore the claim and did not participate at all with the proceedings and did not file a defence. We finally won judgment in Jan 2020 and are still waiting for the company to pay the court ordered debt. I have received very rude and threatening text replies from the owner when I recently tried to follow up with him to pay the debt. He basically said he could involve his lawyer and keep this going for years! My advice for anyone considering hiring this company is DO NOT. Save yourself the headache and hire someone else, there are many reputable asphalt companies out there who do a far better job without the hassle and attitude.