LB in Toronto

We knew we needed a new roof but when squirrels ripped off shingles and chewed through an area getting into our attic and allowing rain to enter we had to act quickly. Robert came out checked out our roof and put a temporary patch over hole then came back when the weather was better with a crew and stripped roof. Installed a new ridge vent, (on rear addition with vaulted ceiling, that the previous roofer had removed and not replaced) replaced all flashing that was subpar and installed new vents on original house. They found another area damaged area and repaired. Excellent job sending us photos of each step from start to finish. They did an excellent job of protecting our property and cleaning up at the end of the job. I would definitely recommend this company. t to finish.

My 10 year old LG washing machine would not empty, pump making loud grinding noise. Called and spoke with Manny, he talked me through the trouble and made an appointment for the next morning. He called when on his way. Very prompt, fast and attentive service. Would definitely recommend and use again.

I had 2 rugs in storage that had a moth infestation. Joe cleaned and did a moth treatment to kill any remaining eggs. One rug had some paint splatters and a stain that he was able to remove. Very satisfied with the results and turn around time.

I purchased this service from Groupon, wasn't sure what to expect. I was surprised that I could get an appointment within days of calling. Christian and Jaguar were very polite and conscientiousness. I would definitely hire them again.

County had been recommended to me by several friends who all had a great experience. I was looking for a washer and dryer and had checked several stores before finally deciding to purchase from County, who had the best price at the time. I was told both were in stock and would be delivered on a specific date the following week. The morning of delivery I was told I could have the washer, however the dryer was backordered for one week. Six weeks later I still didn't have a dryer and it was now too cold to hang washing outside to dry. I was in regular contact with County and was continually told that it was backorder at the distribution warehouse. Several competitors now had the same set on sale for considerably less. County still could not give me a date for delivery on the dryer. They would not take the washer back and refund my money, nor would they match the advertised sale price of their competitors. I checked with the other stores and all had the set in stock and could deliver the same or next day. Getting nowhere with County I called the manufacturer myself and was told that they had no order in their system from County and that there were plenty of this dryer in stock and it had never been backordered. I was also told that this set was now discontinued and what was in stock was all that there would be. When I relayed This information to the sales person at County it got me nowhere except a verbal thrashing. When after another two weeks I still didn't have a dryer I made a second call to the manufacturer. I received the same information as my previous call I then made a complaint about this retailer to the manufacturer. Coincidentally I suddenly had a dryer later that day. I was met with contempt and hostility from the sales person at County on almost every visit and phone call after the initial purchase. I felt that the sales person was not truthful on the reasons for the delay in delivery. I was not compensated in any way for the delay, the costs associated with taking my laundry to a laundromat to dry, or the considerable lowering in price by the time I finally did receive the dryer.

Arrived 3 months after the promised start date when the temperature was appx. -20'C. Debris was left around the property, the eaves and window wells were full. Damage to the exterior of the property occured as it was not protected, as stated in the contract. Several leaks occured due to the fact that the flashing around the chimney was not replaced. A large gap was left at the corner of a dormer window allowing water to enter. Damage to the interior ceilings, walls, floors and furniture occured as a result. It has taken dozens of phone calls and almost a year to get City to fix the cause of the problems, which are not yet totally rectified. I have come to the conclusion that I will never see the interior repairs done by City and will have to do the work ourselves.