YV

I live outside the city and get my water from a well. Using this water in my hot tub, I was unable to regulate the alkalinity in it properly. The alkalinity was too high and kept fluctuating when I tried to fix it. I read a lot of different articles to try to fix the alkalinity, but most of them were written for city water and I was unable to stabilize my alkalinity. I decided to go to Spa World for help and was assisted by Rosie. She gave me a very professional, comprehensive consultation and wrote down all the key points for me to remember. She also tested my water, told me why exactly why I was having such a hard time, and told me the specifics of my situation. I got this consultation a year ago and, since then, regulating the chemicals in my tub has been very easy and successful. I still apply all of Rosie’s advice to this day and it had been working perfectly. All the other staff at Spa World are also great, and it is always a pleasure coming in. Although I meant to write this review sooner, I was busy and unable to. However, writing this review a year later, I am able to say for sure that Rosie’s advice worked. I do not remember how much I spent at the time of that visit, but I constantly buy chemicals fro my tub from them and only from them. (photo during and after the treatment)