Reviews

10/10

One of the Magic Windows I installed 3 months ago had its latch broke off so I had to make a service call based on warranty. I filled out the online form and the next day a service rep from Magic called and scheduled the replacement. It was my first opportunity to test Magics claim on good after -sale services and they did not disappoint, the technician came shortly and replaced the part in 5 min. Good experience and another reason to go with Magic Windows.

Approximate cost of services:
$10.00
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10/10

I recently finished building a garage studio that can be used as home office, meditative or an exercise space. I wasn't sure what would be the best way to heat the place, so I contacted Lloyd HVAC services. George came to provide information and an assessment. He is very professional and did not try to push sales, which created a good impression of him. He recommended a Mitsubishi heat pump, which can also be an air conditioner during hot days. I was only aware of such a solution/ machine since I was only aware of the forced air gas-powered furnace. It turns out to be a great solution since it is cost effective, dual purpose, and right fit for a garage studio of that size. Installation went well, and didn't leave any loose ends. All in all, I am very happy with their services, and would definitely recommend them to any HVAC solution seekers.

Approximate cost of services:
$5,700.00
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Company Response

Hello Eric,

We truly appreciate your kind review and positive feedback. It was our pleasure to serve you and look forward to working with you in the future. Thank you for your business.

10/10

I can't appreciate William at ACI Architects more for doing a top-notched, transparent, effective job to design and obtain a permit for my garage studio. Before engaging ACI Architects, I had a terrible experience with another company/ architect, and in order to salvage the project, I made the right decision to engage ACI Architects. William was very professional, and most importantly knowledgeable and honest, did not overpromise, and did not pretend when he needed to find out the answers. These are the key qualities needed to deal with design of a structure, since the client only has architect's words to go by, until the very moment when City approves or disapproves, which opens up space to bad contractor gaming a client. At the end, I obtained the permit, with a design that I truly love, through a smooth and speedy process, and reasonable pricing. You can't go wrong with William at ACI Architects. I highly recommend his services. Eric

Approximate cost of services:
$8,000.00
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Company Response

Hi Eric of Toronto,
Much appreciate your kind words for me and ACI Architects Inc. through Homestars.
It was a pleasure working with you to salvage your project and to introduce a much more contemporary and functional solution from design to full approval.
Enjoy the construction process and wishing you many years of enjoyment in your new ancilliary space, industrial metal siding, huge expanses of glass, glorious roof lighting and wonderful covered patio.
regards
ACI Architects Inc.
William Joannou

10/10

I can't recommend Avidor for his experiences, work ethics and responsiveness. He responded to my request and came at night around 9:30pm. He finished a rather challenging job around 11pm. My garage door has rollers gone of track, pulling cables out of place. Avidor has done a great job in fixing it, and providing as much long-term solution as possible given the condition of my garage and unevenness of the ground. His experience in fixing garage doors showed, and I was very happy with his service and price point.

Approximate cost of services:
$400.00
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Company Response

Thank you very much for the perfect review!
All the best.

5/10

I would not recommend this company because their plumbers would not give you an idea of the cost of a simple task upfront, but ask an arm and a leg once they are there. I had a new kitchen countertop installed. I ordered the faucet online, so the plumber did not even need to come with materials. The drain rescue plumber asked $600 to install the faucet and some simple redirecting of the kitchen sink pipes. I did not agree and wanted him to go, so he lowered $100 on the spot. I asked him how many hours of work he envisaged. He said "couple hours". Even at $500 it is still too high considering the task at hand. But I decided to go ahead anyway because I wanted it done and over with. At the end, the plumber only spent about 1 hour to get everything done, just as I suspected to be a simple task. So it really calls into question whether such a simple plumbing service would require an hour rate of almost $450 with maybe $50 maximum for the materials. Bay street lawyers charge a lower hourly rate. So beware of this company unless you are willing and happy to be fleeced.

Approximate cost of services:
$500.00
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Company Response

Thank you for your review Eric! We accept all reviews from our customers. We are glad we where able to install the faucet and reroute the piping in your kitchen. Every customer has the option of declining our services. Our technician followed a price guide and charged you an amount that company book stated.

10/10

Had a small bathroom in the basement of a 80+ year old house in East York. The bathroom was outdated, tiny, and not ergonomically well-designed many years prior to my ownership of the house. I engaged Angelo/RGC to redesign, expand and rebuild the bathroom. Angelo and his partner did an awesome job, on time and on budget. The build was meticulous, thoughtful and solid. At every decision point, they consulted me while they are not shy from applying their expertise and knowledge. They entirely fit my philosophy of thinking it through before and building it well afterward. They also advised me to renovate the bedroom floor wherein the bathroom is located. The reno was professional, and found out other issues that were hidden until the carpet and 2 by 4 were removed (no concrete poured!). At the end, I was happy to expand the scope of the bedroom reno to solve all issues once for all, particularly having seen what Angelo did with the bathroom. All in all, it was a great deal to have engaged RGC. The pricing was honest and competitive. I particularly liked how they separated labour and materials and only provide quote on labour. This provided the transparency to what exactly I was paying for. With the excellent work done, I am confident that I added value to my house, and that the reno will last for a long time. I highly recommend their service and will definitely engage them for future projects.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Eric for your review, business amd continued support. It means a lot to us. Looking forward to your next project.

10/10

Great experience having Dr. Rooter (Sunny) to help get rid of a tough clog. The clog stopped sewage from flowing from the house pipe to the city pipe, and causing a backup on my basement bathroom and kitchen sink. Dr Rooter responded with speed, was very knowledgeable and immediately went on the job. One could tell the professionalism and honesty in their work style. The charge at the end was fair and competitive. In fact, the cost was lower in comparison to the quotes I received. It was the right decision to engage Dr. Rooter and I would definitely recommend them to any future customers. They really took ownership and did a thorough job. Thanks Dr. Rooter. Eric

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thanks Eric for choosing Dr Rooter. We are happy that you found our guys helpful. We will definitely tell Sunny that you were happy with him.
Dr Rooter

10/10

Simply excellent service from start to finish. Speedy, efficient, knowledgeable, and reliable. Honest and excellent workmanship. Can't praise it higher. I had door knobs on my doors inside my house from the 40s or 50s, and you cannot lock the doors. Victory Locks installed 3 new door knobs with locks and it was very well done. If I have any future need, I will definitely hire Victory Locks again.

Approximate cost of services:
$450.00
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Company Response

It was my pleasure to have taken care of your conversion to modern upgrades. Remember those installed entrance lock sets have a lifetime warranty as long as you own the home the locks were installed in.

Thank you for using Victory Locks Ltd. I would be happy to help you out with any future lock requirements.

10/10

I experienced small volume of water coming from the tap of my washroom and thought it was something requires extensive work to be done. Valetin received my request, came promptly and did a very fair assessment. He told me that most likely I just needed to change my worn out tap, and it will be fine. He went to work immediately and got the tap changed in less than 1 hour. The efficiency was just amazing, and the experience of hiring someone knowledgeable, dependable and honest was a great feeling. He also did an assessment of a slightly dripping bathroom shower tap, and his advise was to do nothing for now, because the cost of doing anything outweighs the benefit. I totally agreed with the assessment. It was great working with Valetin. I think there should be more contractors like him out there. Thank you very much.

Approximate cost of services:
$200.00
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10/10

I contacted Matt to install a new toilet. The job eventually turned out requiring more work than expected due to the old-style toilet stand I had. Matt advised clearly what it would take and the cost, no trick no catch. He enlarged the toilet stand with grout, replaced the flange, re-tiled the stand, and re-installed the new toilet. His workmanship was solid. I am very satisfied with the work provided. His co-worker Raphael stayed after and cleaned up the bathroom and the work area. I am very satisfied with his service and will definitely reengage if there are future opportunities.

Approximate cost of services:
$700.00
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Company Response

Thanks Eric, it was my pleasure doing work in your home. We take great pride in our workmanship and hope to serve you in the future.