LISA T

Unfortunately can't give a ten. Did 2 bathrooms for me. They look great but details were not completed. Steve came to see the job and provided a written estimate for the first bathroom. Milan did the work and kept to schedule and price. The second bath I got only a verbal estimate. Both prices were fair but second bathroom was not completed in time. I think Milan was working another job at same time. Some days little work was done. While he was always nice and may have been well intentioned he did not deliver what he said he would. He also talked me out of things I wanted. He told me he would patch the old drywall when I asked for and was willing to pay for new drywall. He didn't seem interested in replacing the fan and so reduced the price. I would have rather solved the fan issue. He seemed anxious to get to the next job. Unfortunately, Steve never came to see the final job. I have fixed some of the things that Milan never came back for. We removed the pop-up plug for the bathtub that never held it's seal and got a rubber plug. Not what I wanted for my new bath. I really liked these guys and would have loved to have rated them better. This may be a case of growing pains where the owners have lost control of the finished product. I waited a year to write this review ignoring many prompts from this site during that time. Did Steve ever wonder why?