Had them come out was told i was in good hands. They needed to dump a load of gravel and level out the ground before the asphalt. One excuses after another , they said we need to allow the ground to settle. Next season more excuses apparently the retaining wall is too short and we should have put landscape fabric down before they did they did there gravel work . Now they said we need to spray for weeds. All this could have been avoided before they lead the first load of gravel. Now they wont answer my calls Email or facebook . I've called them all, sales rep lady in the office nothing. I think they screen calls , they never pick up even when i call from other numbers . Sales guy told me " we are not coming back" Stay away from these guys.
- Approximate cost of services:
- $3,000.00
- Company Response
To Kevin in Bradford.
We are sorry to hear that your experience with us did not meet your expectations. We agreed to prepare a basketball court for you in Summer 2017. We delivered and distributed base gravel in 2017 and advised you that your retaining wall was too low and to contact us once complete. In the summer of 2018, we did another site-inspection and the wall was still incomplete and weed growth infiltrated the base. Again you were advised to kill the weeds and complete the wall. The remainder of 2018, we heard nothing from you.
Again, in the spring of 2019, we returned and determined that the site was still unsuitable for paving. We have a protocol in place to ensure a job is completed properly. Since the criteria were not met by you, we had no choice but to decline to service your job.
Please feel free to contact Ampac Paving and Concrete Limited at 416-882-6722 or ampacpaving.com if we can help you further with this matter.