Private User

Hired Dial an Applianceman. The Tech installed pedestals properly underneath the wash & dryer But broke a hose when reattaching hoses to the washing machine that flooded a portion of the room. Company wont take any liability after 2 more technicians returned to fix the leak, and it continues to leak. Flooded the area around the units in the room, because the drain couldn't handle the amount of water, damaging baseboards and subsequently walls behind. Now 2 months later still trying to have them take some responsibility which they are not and putting our children are at risk of possible mold etc due to the water damage. now having to spend hundreds more the complete the repairs to the baseboard and walls. Dial an Applianceman also did not replace the broken hose their technician damaged. 2 Technicians who arrived to Diagnose the issue also took photos of the damage to show to Dial an Applianceman to provide options to repair. But when sent to Dial an Applianceman management they denied any responsibility. Would like the company to pay us for the repairs upon completion. Company is NOT to be Trusted.