John and his team showed up early and got to work quickly, helping us with a swift move to Niagara Falls. If anything, their showing up early kind of threw us off -- we thought we'd have an extra half-hour to finish packing our bathroom stuff that morning -- but we managed to do that while they packed up the rest of the house, and it's better to start earlier than later for sure. They were very good with all our furniture, taking apart what they needed to and reassembling it in our new house. My one small complaint is communication. In an email, I was told it would be two guys at $89 an hour. Three guys showed up at $149 and hour, and John insisted two cost $99 an hour. I'm willing to believe the 89 was a typo, and he was right that the math added up the same -- two guys would have taken three hours to pack up the old houyse, and three guys took two hours; both are $300 -- but the last-minute calculations and change of plans threw me a bit, especially because John talks pretty quickly and made me a little uncertain of whether he was gouging me last-minute. But at the end of the day, we got the whole move done before 2 p.m., the guys were friendly and nothing broke, so I certainly recommend them.
- Approximate cost of services:
- $700.00
- Company Response
Sorry about that Mike, but we at JandJ moving, work so hard at reasonable prices and provide top notch services ,and value our reviews, gouging NO ONE, ever.
our office lady sends out form emails to every computer generated lead offering our best prices , Then i follow up with a phone call, email, I told Mike ,2 men and the truck on June 1st was 99 per hour Toronto to Niagara Falls, plus travelling back,
Mike ,asked how come we are so reasonable, everyone else is so much more . Quote,
June 1st is busy and my second job required 3 guys ,so I took a 3rd man ,rather than disappoint the second move, seeing the job i suggested to Mike 3 guys to help load and unload at 150 , but all the travelling time at the 99 per hr. I said it would cost no more and save time for everyone . Mike said i budgeted for 7hrs 700$ , i said that was fine ,we would make it work . and did.
that being said, I really like Mike and his beautiful wife ,nice father, but these reviews are very important to us and anyone who reads them needs to feel comfortable with us kind regards John