Brian M.

Our basement was flooded during the spring thaw and flooding in 2019. Mr Frazer of Renco Home Improvements answered my call for an assessment and provided an estimate for repairs promptly within a few days. The recommended repairs were considerably less extensive than others and at a much lower cost. We compared the differing estimates and were persuaded by the detail of the Renco assessment and explanations, the lifetime warranty offered with the repairs and the positive reviews that we reviewed online. The work was started within a few days and completed without interruption in 2 days by 2 workers. Both were professional, polite, considerate and very tidy. I inspected the progress regularly and they took the time to explain the work underway, the steps and timeframes in detail. The final cost was as estimated with no surprises. We highly recommend them for related work and have other projects that we will likely call them for in the near future.