Jan in whitby

I would highly recommend advanced air systems, I had no heat in my home and I had a service person out the same day. The lady who answered the phone was excellent, she gave me the price I would have to pay and I paid what she quoted me on the phone.. No surprises!! I had to replace my furnace, and they installed new equipment the next day. I have been a customer with this company from the 80's and I have always been treated great. I have read other complaints about this company, but is the problem with the company or the customers... CUSTOMERS ARE NOT ALWAYS RIGHT, I am always nice to people and I get the same respect back. To keep any warranty you have to follow the rules and if you dont then you loose it. I will continue to use this company ... I just needed to let everyone know its not always the companys fault ! I always treat the ladies who answer the phone with respect and I get it back.