Clarissa

Pristine Plumbing (Daniel) was very prompt at returning phone calls and I was able to book them in within a few days. Daniel called me the morning of my appointment to confirm they would be coming out. Andrew was the one assigned to the job - he was prompt when he arrived and was very thorough. Their first step was to go through all my requests and concerns then do up a quote. I approved the quote then Andrew ran out to the get the necessary parts and quickly returned. All throughout the work, he explained what he was doing to ensure I understood and provided tips along the way for me going forward. The job included fixing a leak, removing an old garbage disposal unit, and converting the plumbing beneath for regular sink usage. Andrew also raised the plumbing below the sink to allow for more use of the cupboard space for storage, at no extra charge. Other work included removing sludge, replacing hoses, and stabilizing a wobbly faucet. Andrew's customer service was excellent and Pristine Plumbing make use of current technology with their quote approval and invoicing all done right on the spot with an iPad. I was able to pay easily with my credit card and received my receipt by email very shortly thereafter. I can't say anything negative about Pristine Plumbing! I will for sure be calling them again for any future plumbing needs and I highly recommend them!