Granite vanity top, shower jambs and tub surround
Natalie and Serge went out of their way to get us our granite in a hurry so we wee not holding up the tilers. Their price was well below other quotes I had received, and the quality was excellent. Thank you for making our bathroom project so beautiful!!
Bathroom tiling, front foyer tiling
I hired Stan because he had done work on a major renovation show on TV and I thought I was assured of a quality job by someone who would "make it right". Stan gave me the impression he would be doing the work himself, but handed most of it over to someone else. At signing, Stan indicated the job would take about 2 weeks. The job took 5 weeks (with working everyday but 2 during that time).The job entailed removing the old tile, replace the cement board in the shower stall, removing one step in front of the tub, installing a waterproof membrane in the shower stall and retiling, as well as removing marble tile in the foyer and retiling. Stan and his worker were argumentative about most aspects of the job right from the beginning, including the choice of grout, tile pattern, size of tiles etc (and it was all basic ceramic tiles - no saw required). The spacing between the tiles was larger than I requested (and larger than the manufacturer recommended)and the grouting in the shower stall was so poorly done that most of it had to be scraped out the next day and redone. There was always an excuse for everything (I was told the grouting was bad because of either poor grout quality or high humidity, but the same grout was used the next day by someone else and it was fine! There was no finishing off details (no siliconing around the granite or caulking at all)and no thresholds where tile met other surfaces. In past jobs , my other tilers have always done this as part of the overall job. An inadequate space was left between my hardwood and the tiled foyer, so when we went to install the wood threshold, it would not fit. (We had supplied a sample to Stan to know how it should have been done) After 3 calls to Stan to come and fix it,but no show, we finally just paid someone else to do it. The overall look of the job is adequate, but certainly for the high price I paid (labour only came to $7,450), I feel I got a mediocre job and had to put up with a lot of moaning and groaning.
It was a pleasure dealing with Andy and his staff after having worked with another kitchen cabinet company that was dreadful. Andy built a custom bathroom vanity exactly to the specifications supplied and it was done very quickly. Very professional. I just wish I had known of them when I had my kitchen done!
Main floor hardwood refinishing
Pat and his team did a superb job of sanding , staining and refinishing my hardwood floors. They worked to MY schedule and Pat was fantastic about calling ahead each time to let me know what time the crew would arrive. Minimal dust and meticulous vacuuming before varathaning. Brian (did the staining) would not stop until the colour was perfectly even and it really shows in the finished product. Wonderful team to work with. I would highly recommend them.
