Great Showroom, Terrible Installers
All that glitters, is not gold! Purchased a number of appliances along with an Electrolux Washer and Dryer and paid for delivery and installation. Installer hooked up inferior dryer vent. When I asked the installer to remove and install the correct hose (aluminium) he baulked. When I insisted he make the correction, he grabbed the new dryer and flung it away from the wall and slid it across the basement floor. I told him to leave my house immediately. Called my rep at Tasco. They tried to place the blame on me rather than the installer who was in serious need of anger management rather than a job. One year later, Electrolux Dryer no longer works.
- Approximate cost of services:
- $10,000.00
- Company Response
Hello Quisbamsis, we are very sorry to hear about your experience in regards to installation. This is not the type of experience we ever want our customers to have and would like to look into this immediately for you. Can you please contact me at communitymanager@tasco.net with your contact information and invoice number so we can look into this and help resolve it for you? Thank you.