An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I had no heat and the technician, Johnny, was very effiecient. He explained exactly what was wrong and why he was doing what he was doing. He was very patient, informative, and not pushy. He gave me plenty of options as well as tips for preventing future issues. He was very patient answering any questions that I had. Overall this was a great experience.
- Approximate cost of services:
- $0.00
- Company Response
Thank you Yanick! John rarely gets anything other than RAVE reviews from our customers! We love being able to inform our customers about what we're doing and teach them what we can about maintaining your HVAC system. Questions are necessary and we welcome any questions our customers have - the more you know, the better equipped you are to deal with furnace issues when they arise!