The front security door we installed in 2018 had been working great, but a small part inside in the key broke, preventing us from unlocking the door. I called Renewal by Anderson, and they picked up on the first ring. The office coordinate sending out a service tech, Jose, immediately. Jose was able to quickly find the problem part and had a replacement on hand. He also adjusted the hinges to better centre the door so it would work best and avoid any future issues. I really appreciate the quick help
- Approximate cost of services:
- $50.00
- Company Response
Paul, It's wonderful to know that Jose was able to resolve your issue quickly and without any fuss. Thanks and never worry - we’re always here for you!