Jimmy W. in Richmond hill

My furnace stopped working last night, and my humidifier and HEPA air filter hadn't worked for years. Nima arrived within 15 minutes of placing the call (luckily we was in the area). He repaired (rather than trying to upsell a replacement part) the furnace very quickly. He also looked at the humidifier and HEPA air filter during the service call, at no extra charge. I decided to move the location of the humidifier as it was not originally installed properly. He clearly explained the problem throughout the process, and what maintenance steps I should take going forward. Overall, Nima was very knowledgeable, professional, efficient and fair. I would highly recommend.

I highly recommend Home Alarms to anyone looking for a home security system and monitoring at a reasonable price. Their customer service is curteous, friendly and very helpful. When I called their office to renew my contract, they offered a great renewal rate, and also offered a free battery replacement for the keypad panel. Even if I moved, I would continue using Grand Alarms to monitor my home!