Christian S. in Calgary

The crew who came was polite but appeared to have been forced by their manager to take on a job that they either lack experience of or inadequately equipped. Their primary task was to replace the chimney cap but the ladder they had was short. The second task was to make the fireplace working but they did not have the necessary part. The company nonetheless billed me, in spite of misrepresented/undelivered service. It had a week to make up for its shortcoming, but reception manager was unwelcoming and arrogant. The after-support was practically nil but excuses. I finally hired a genuinely experienced professional who got both tasks done.