Home Owners Beware ... Avoid ClearView Plumbing and Heating
This business is not ethical and greatly inflates their profit!!!! Calgary temperatures have been -26’C for several weeks in February 2019. Our furnace quits. We call ClearView without checking any reviews on their services. WELL....big mistake. Firstly, do NOT sign anything with ClearView. They are trying to lure people into a membership service program. You pay upfront for issues you may or may not have. Secondly, the cost of ClearView services are highly inflated. I paid $1500.00 for services that two competitor offered for approximately $1000.00. Buyer beware and do NOT use ClearView. I also learned that the part which was replaced in my furnace cost $489.00. ClearView charged me $1000.00 to put that part into my furnace. REALLY? I am now left with a furnace having a loud and as yet, undetermined start up noise. Ask me if I am feeling lucky!?!? Ps. After much arguing on the phone, ClearView did credit me back $219.00. They applied a membership rate to my bill. Do not buy a membership from this company.... check other options.
- Approximate cost of services:
- $1,500.00
- Company Response
Hi Patricia, Typically when our technicians come out to your home they diagnose the issue and present you with a few different options for repairs with no pressure. We have reviewed your file and we can see that our technician diagnosed the issue with your furnace and gave you a few options for repairs and you decided to go ahead with one. When you called into the office concerned about the price we did offer to cancel the work with no fees which you declined and then gave you a discount. If the motor we installed is having issues we would be happy to come out and check it and replace it under warranty if it is faulty. Please give us a call if you would like to schedule that appointment to have it checked back in.