Cedric

After getting quotes from 10+ contractors and researching as much as I could about what is involved in a great roofing job, I decided to hire Danny and his crew at City 1 Roof works. I was not disappointed. Danny was THE ONLY contractor to go up on my roof before giving me his recommendations. He sat down with me, went over all of the details and options available to me and explained the necessities vs. the luxuries of a new roof. I felt very confident making my decisions knowing what all the different products offered. Danny even came back a second time to drop off shingle samples from me to pick a colour. The warranty offered through the manufacturer and through City 1 Roof Works is fantastic. It shows that the installer is willing to back up their work and ensure the home owner is taken care of. Chuck and the crew came by the home before I even left for work early in the morning. They were kind, courteous and cleaned up after themselves BOTH days they were here. This included tarps, magnetic broom and a power vacuum to top it off. The roof looks FANTASTIC!! nicest one on the street (some neighbours used other products). We've also had a month with some serious downpours (over 50 mm reported in one day) and I'm happy to say there are NO leaks and no issues of any kind. As an FYI - I got the complete manufacturer package, and added a drip edge Great job, Danny and team! Would/will recommend to everyone!

I spoke to Dave with regards to a water purification system. With so much false information and gimmicks out there it was a relief to an honest opinion. Dave broke down all the pros/cons with regards to various options and took the time to answer all of my questions. The office staff is also very kind and professional! Linda not only provided me with a quote, but also follow up quotes when I made changes to the order. Ron came by at the agreed time and installed the system while giving us some options for hardware finish. He took the time to answer the questions we had and most of all left the work area CLEAN! We were also pleasantly surprised when we found Ron had installed the unit out of the way for us without hesitation. I am overall pleased with the service received from Dave and his team. Great work guys, and see you in a year for the yearly maintenance!

Mike and his team did a fantastic job on my basement reno. I obtained quotes from several electrical contractors and none compared to Connex! Mike came by our place to have a look at the project (where most other companies did not want to and just gave us a quote over the phone) and made some recommendations. He was honest, to the point and the recommendations made sense. The job took a couple days. The team was on time, polite and left the work area clean. Mike ensured we were always happy with the work being done. Great job! Would recommend Connex to anyone needing electrical work done.

I recently decided to finish my basement and take advantage of the retrofit grants. One of the recommended items was the installation of an HRV (heat recovery ventilator). I had 5 HVAC companies come out and give me a quote for the install. These companies seemed to focus on upselling with unnecessary equipment rather than focusing on the concerns I had about my project and home HVAC system in general. I then found Phil from Luxair and had him give me a quote. WHAT A DIFFERENCE! First and foremost, Phil displayed what every other contractor lacked. He was punctual, patient, helpful and honest. Phil also pointed out that some of the recommendations that had been given by previous contractors did not meet code. When I had all the information I needed, I felt as though Phil really cared about getting me the best value for my budget and ensuring that all the work would be done properly. All I can say is that it ended up reflecting in the work! We scheduled in a time for the install, but unfortunately the HRV manufacturer did not have the required unit when Phil went to pick up the unit. Before I could even say anything, Phil mentioned that he had taken it upon himself to phone the manufacturer to ensure they compensate me with an upgraded unit. He phoned me the next day and we booked in a new time to install the upgraded unit. Phil arrived on time and ready to work. He went over what he would be doing that day to install the HRV and began the work. When the unit was installed, Phil left the area even cleaner then he found it. He then checked and re-checked the work a few times to ensure that everything was working the way it should be. At the last minute, I asked him to do some of the work he had recommended when he came by to give me the initial quote. He did not get angry or irritated; instead, he seemed relieved and happy I had decided to follow his advice. He came prepared! He got his tools and material and went right to work! All I can say is that the workmanship was PHENOMENAL! Phil takes pride in his work and it shows. His recommendations were spot-on! Everything he recommended made sense with the layout of the basement reno. If you’re looking for a contractor that is punctual, honest, patient, helpful, understanding and takes pride in what he does, Phil from Luxair should be your pick. I would recommend Phil to anyone and will not be using anyone else when future HVAC work is needed. In my opinion, Phil should be featured on the T.V. show: Holmes Inspection! Great job, Phil!