Reviews

10/10

I found this company on Homestars and called them for my project that I needed to get done on short notice. Devon was very efficient in arranging a time to complete the work and they showed up on time, (actually a bit early). Alec & Devon did a very thorough job and I could not be happier with the result. I really thought that cleaning after the years of abuse would leave my carpets marginally better if at all. I was very pleasantly surprised that the result was so good. Devon and Alec were friendly and I would definitely recommend their service

Approximate cost of services:
$400.00
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Company Response

Dear John,
Thank you for your business and thank you for your review, we appreciate it very much and looking forward to serving you again in the future.
Kind regards.
Green and Spotless Team.

10/10

Hosein and his colleagues arrived exactly when they said that they would and were very efficient in completing my project, which consisted of installing 18 potlights and 2 switches. The team was very professional and the clean-up was thorough. I would definitely recommend them and will use them again for future jobs.

Approximate cost of services:
$1,500.00
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Company Response

John i really Appreciate you feedback and i enjoyed working with you

0/10

We have been waiting for 300 days since we first approached Home Depot with a custom door project. We selected a product from KV Custom Windows and Doors. The installers contracted by Home Depot was Peak Installations. There have been 5 aborted attempts at delivery ( product not on truck, twice, installer sick, product not up to quality standard, and finally door mis-measured). The initial measurements done were completed by a part-time employee of Peak Installations whose full-time vocation was a firefighter. Hardly a seasoned professional. On the 4th attempt at installation one of the installers noticed that the door did not appear to fit the opening and also the staining of the product was of poor quality. Despite this, nobody remeasured and a 5th attempt at delivery was made. At this time the installers said that the door didn’t fit and they would have to start the process from the beginning. After 300 days I have now asked for the contract to be cancelled and my 50% deposit refunded. We’ll see how quickly this occurs. I expect interest on the money that I have been out of pocket since May 2018 but they will probably low-ball me on that front too. Lesson... do not use Home Depot for Windows and Doors or Peak Installations for anything unless you want poor customer service, delays, and headaches.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for your detailed review. We value all reviews, and reviews like yours always gives us a chance to better our services and communication. We greatly appreciate an opportunity to make this right for you, please contact us at 1-888-337-6877 or email us at customer_care@peakinstallations.com if you have any questions or concerns.