Susan

n January of 2019, we met Baz re: the installation of electrical outlets & pot lights in our basement. We told him that we would like the main room pot lights & the bathroom pot lights to be on dimmers. We were happy with the information & price that we were quoted. On the 24th of February, Baz sent a text that he was leaving town on the 25th & that another guy would be filling in while he was away. Work was progressing, outlets & potlights were going in. When we turned the bathroom lights on, however, they were not dimmable. We also did not have an electrical outlet in our laundry room or a light switch at the top of the stairs to turn the basement lights on. On March 26, 2019, I texted Baz re: these 3 issues & he replied the same day that "yes" these will be done. On March 29, 2019, Baz texted that he was coming to finish & for the payment. He checked the lights in the bathroom & said that he did not have the right dimmer with him & that he would need to return. Unfortunately, we trusted him & paid him in full. He did not return & on April 22, 2019, Baz texted asking for a review on Homestars. I asked when he was returning for the dimmer switch, etc...& he replied in a month. He never returned & on June 25th, 2019 I texted asking him again & he replied "sorry" & "anytime this week or weekend". He never came. On August 25, 2019 I texted saying how ridiculous this was & he replied that "as I remember your bathroom lights are not dimmable so we can't use dimmers. Unless we change the whole bulbs". He did not indicate when he would be coming & my text from September 3, 2019 asking him when he's coming has gone unanswered. We have to hire somebody to put a light switch for the basement lights @ the top of the stairs, to put an electrical outlet in our laundry room & to make the bathroom lights dimmable. These are things we requested when we met Baz & which we paid him for. Very disappointing!