Replaced 10 Windows. Window quality (after adjustments and 3 replacements of newly installed windows) is good. Installation crew was fair at best. First repair crew NG. Final repair crew arrived with new windows and no complaints since. Although final result is good, journey was unacceptable. Crew poorly trained and supervised. Call return so-so. No attempt made to compensate or apologize for botched initial installation
- Approximate cost of services:
- $13,000.00
- Company Response
Hi Dave - obviously mistakes were made along the way, I am sorry this was a frustrating journey for you, but I am glad to read that you are pleased with your new windows. We'd like to speak with you about your experience - we agree that this should have been a smoother experience. Can you please contact Amanda Cummings at 1-888-220-2221. Thank you.