Reviews

3/10

Telus took over ADT at some point without even notifying me. They have long wait times to speak to a representative. No one knows what they are doing. They dont even know what they are talking about. They dont know the equipment I have or dont have. Their technicians have no clue what is going on. They debit money out of your account on different days without your permission. I am cancelling my service as of today! Better to go with Bell!! Tired of giving them chances. They are a waste of time

Approximate cost of services:
$300.00
Was this review helpful?
10/10

I heard about What A Pane from friends and family over the years. My mom had 3 of her homes’ doors done by What A Pane. What I liked most about the company was that Barry, the owner, always remembered my mother and if she had an issue he was there to answer her question. What A Pane offered many choices at reasonable prices. Besides amazing customer service and spectacular communication- what I liked most is that Barry never persuaded me like a salesman would. He let me think about my design and offered a free quote. 6 months later I decided on a design and never once did he pressure me. I told him that money was a little tight during the Christmas Holiday period and he offered other payment options for me to still have my door installed. The door is gorgeous! It’s worth every penny. Barry and his team worked fast and were very professional. They cleaned up after themselves and were happy to address any of my questions. I highly recommend What A Pane! You won’t be disappointed! Than you again Barry!!

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Angeline, Glad we could be of service and help to you in getting your door inserts done. Thanks for choosing us once again!
What a Pane Inc.
Decorative Door Inserts
https://www.whatapane.ca/
1-888-401-PANE (7263)

10/10

My neighbours called the city on me about my finished basement!! What losers!! Very jealous obviously. I found a kijiji ad and called. It was Amr Robar who helped me. He listened to me cry and complain about what had happened. I was in a panic. He calmed me down and told me I wasn’t the only one. He saw me within 48 hours. He asked me for a $500 deposit and asked if I had original floor plans from the builder. He explained that would aid the process. He worked diligently and within one week the drawings were completed. He worked on a payment plan with me. He submitted the drawings and the city has not asked for any revisions. There are a lot of bad reviews on this young man and it was scary for me. I ended up doubting his service. I now apologize for believing this crap. I have recommended him to a co worker and she’s happy too. He’s very experienced in the Durham area. I believe 16 years +. He delivered the drawings and permit to me last week. I have had zero issues with him or his services! I thank you so much Amr! I’ll do business again with you anytime!!

Approximate cost of services:
$2,000.00
0 of 2 people found this review helpful.
Was this review helpful?