Jackie C in Toronto

I arranged for 2 movers for 5 hours for a set price.. have it in a text message. Two trucks showed up to do the job when in inquired with the boss as to what was going on he immediately started screaming at me and calling me names ( I am a woman). My boyfriend took the phone after the second time he started screaming at me and they agreed that due to the time and mistake in truck size if two trips were needed it would be honoured at the original price. The movers stood at the side of the truck and only took stuff as it was brought out of the house. Argued with us that they only wanted boxes when they were hired to move furniture. they than sat in the truck for 20 minutes after loading because there phone had died and they didn't have gps. When they returned from unloading they said we needed to pay another 360 dollars deposit over the 360 we had already paid. The agreed upon price was 415.00. It took over an hour to get the owner on the phone and all he did was scream and curse. They did not fulfill the contract and would not refund any of my money that I had already spent. The drivers admitted to being subcontracted just the night before and are not professional movers. They just find a truck and show up.