Very disappointed with the final product. Armour stone wobbles in a few places. Large gaps that we where advised would not be there. We called in and they said they would fill them. One individual came out with a handful of rocks. There is a lot of cracks in the stone, looks like they will split soon. It’s tough to have straight horizontal lines but this wall in that respect very disappointing. They put very little base down for sod, makes it tough to aerate with stone and rocks just below surface. This was down about 2 years ago, time is showing their quality. When calling in about concerns, they want pictures. Guess to busy to send a rep to document and share with their installers.
- Approximate cost of services:
- $25,000.00
- Company Response
Hello Doug,
We are sorry to hear that you are disappointed with your landscaping project. It is our normal procedure to ask for pictures as this creates a more streamlined service process. As we are currently also practicing social distancing, this picture process promotes safety. We would like to address your concerns regarding your completed landscape project. If you can provide us with your contact information or call our office at 905-404-0602, that would be great.