Greg F. in Vaughan

Additional info for 2022: 4 years after Ambia installed new windows and doors at my home, there was a problem with my door handle (a problem with the product, not the installation). Tony was most gracious when I contacted him. I called just to see if I might get some idea who to call at the manufacturer, or even a third party repair person if needed. On my behalf, Tony kindly coordinated contacting the manufacturer, secured me a replacement part at no cost, and even came by to replace the component. Bear in mind that Ambia is not an after-market service provider, and I was not really expecting this effort, so in my opinion, Tony's efforts really went above and beyond, and it is very greatly appreciated. Thanks Tony!

A friend used Ambia and recommended them to us. We wanted to install new windows and doors as part of a larger exterior renovation (remaining work done by others). We replaced 10 windows, a sliding patio door, and the front door and associated sidelights and transom. We met with Tony and he gave us a lot of options to think about. He was very helpful in answering questions about the different products as we took a few weeks to make our various selections. Tony was very detailed, asking us a lot of questions because he wanted to make sure we understood what we were buying and he wanted it to be right for us. We placed the order, and in spring, Simon and his crew installed the windows and doors over two days. The work was done carefully and on time. The caulking was meticulous. We had some minor damage to the front door by others after the installation, and I have been consulting with Tony to determine alternatives. Tony has been exceedingly helpful in this regard. Tony's attention to detail, product knowledge, and customer service are top notch. The installation crew did a terrific job and I would recommend Ambia for these reasons. Additional info for 2022: 4 years after installation, there was a problem with my door handle (a problem with the product, not the installation). Tony was most gracious when I contacted him. I called just to see if I might get some idea who to call at the manufacturer, or even a third party repair person if needed. On my behalf, Tony kindly coordinated contacting the manufacturer, secured me a replacement part, and even came by to replace the component. Bear in mind that Ambia is not an after-market service provider, so in my opinion, Tony's efforts really went above and beyond, and it is very greatly appreciated. Thanks Tony!