Reviews

10/10

We had a new high end fiberglass door and window repair by Western Built Windows and doors that I cannot say enough of how fantastic the service and quality along with installation was. I am a trades person and everything was done to best in class. No shortcuts and every expectation was far surpassed. I have had horrible installation by other large window companies but you will never go wrong with Western Built. First class and it will be a shame if you do not use them as I found out the hard way with a few other companies.

Approximate cost of services:
$7,000.00
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0/10

So this company who played the game well were indeed nothing but the worse service possible as many of the reviews indicated. Door delivered with wrong glass, does not close properly, no key for the lockset they supplied, wrong color for stain and installed a window with a crack in the glass. Have installation videos via my high end security system and it should be a training film of how not to ever install a window and door. Harlan outright been dishonest in writing to me about a manufacture no longer able to supply the correct glass (confirmed with the manufacture and 2 other door suppliers who use the same supplier as complete BS). Worst service, product delivery and installation in my 40 years in the construction business. They used my ladder and makeshift crap to try to install as they were not prepared during installation. Damage, poor stain, scratches marks. Got to see it to believe it. Not sure how they sleep at night. Have dozens of pictures and videos to show and will let anyone see my contract and what was actually supplied. Oh but wait they SHUT DOWN THEIR business this week. Boy, does not take much thought why that happened. Poor customers who do not know yet that there money is likely gone. Good riddance and feel for any companies that hire anyone from the Sunrise team that was involved with my project.

Approximate cost of services:
$10,000.00
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