Raj in Etobicoke

I bought a pump and filter from the Oakville location and paid for Installation to replace existing equipment. The person who arrived was horribly rude and uncooperative. Would not discus positioning the installation or any of my concerns. I paid a lot of money and I should have a say and should be spoken to politely. He said if I had concerns I should talk to the manager because he was not going to discuss.. It takes two days to contact the manager. So he did the installation the way he wanted. I have to live with whatever he left behind. I finally spoke with the Marcel the manager who said he would look into the matter and get back to me. I never heard from him again. Maybe Pioneer is too big to care. I would not trust them again.

I did my homework. Their price was very competitive. They did a very good job and on time except for unavoidable rain delay. David is very knowledgeable and helpful and very easy to deal with. Ask for him if you can. Hope I don't have to but I would use them again.

Had roof replaced on one side. Then had roof replaced on another side. Later had some problem of a leak around a skylight. He denied responsibility. Then during a winter storm had another leak. Claimed he had not done that part of the roof. That is false. After that I was unable to contact him.