The curve of the window did not match the old one and the installer had to remove the top and bottom pieces and rebuild it on site with 3/4 inch plywood as well as add about 3 inches to the depth at the sides. The installer did an excellent job making this adjustment, but I question the expertise of the measurer in measuring bow windows properly.
- Approximate cost of services:
- $5,000.00
- Company Response
Hello Dave, we greatly appreciate your feedback. We do our best to ensure that any preexisting issues or potential challenges are identified and brought to our customers attention prior to the installation. We will certainly review this further to continue improving the process. We're glad that the installer was able to make the necessary adjustments to complete the installation. Please don't hesitate to reach out to us if you have any additional feedback or have any further questions or concerns at 1-888-337-6877.