Boris in High Park in Toronto

KNT provided very responsive customer service, a clear detailed estimate with cost breakdowns, a timely installation, and superb technical work. At our request, several options for installing a new panel were prepared, with a clear description of the costs associated with each option. Communication about the project was excellent throughout, including working through the details of making the new unit fit within the existing cabinet. All of our requests were implemented with care and expertise. I would add that this company's technical knowledge is very impressive (an issue arose and Tim was aware of a recent recall in the US of certain panels -- this indicates to me a high degree of current technical awareness). The pricing was very competitive compared to other estimates.

I had been planning to replace the original knob-and-tube wiring in our house for a couple of years; so the choice of company was not made lightly. KNT completely justified my trust. They scored top marks in all categories: quick reply to request for estimate; detailed, transparent billing (among the best I have seen); work scheduled within reasonable time; very punctual when arriving in the morning and then finishing right at 5 pm; easy to reach and responsive to requests and inquiries; not rushing or cutting corners; keeping me informed as to the status of the work; and fast follow-up on one or two minor points after job completion. The pricing was highly competitive, and I recommend their optional, very reasonably priced plastering service. As regards the quality of the work, this company clearly has enormous experience with knob-and-tube replacement, and it shows -- they know exactly what they are doing, and they keep their promise to keep incisions to a minimum. Ryan and Ben were the anchors on the crew, and deserve particular thanks, and I much appreciated Danny's straightforward and honest advice.

This is a very good company to deal with. My emails were always promptly answered, and it was easy to get information. The work was top of the line. In particular, if you are interested in Alurex gutter guards, these guys really know what they are doing. Pricing is competitive. I would definitely hire them again.

Quality Restorations undertook a number of projects on and around the house this summer. In each case the work was carried out at a high professional level, with beautiful results. The centerpiece was repair, restoration and painting of a large, complex suite of vintage wood windows. This required a lot of sustained attention to detail, as well as a range of solid technical skills. It was, frankly, an unusual and difficult job, but Cameron put in a superb effort and rose to all the challenges. The next step was a major repainting involving the veranda, interior and exterior, plus all the existing aluminum siding. Again, the work was top-notch, and no detail was too small for Cameron and Matt. New vinyl floor planks were laid down on the veranda, and base moulding expertly installed. It looks really sharp. In addition, fresh stucco was applied to the aged original stucco on the garage. This was another a tricky job, but Walter and his crew achieved first-class results. Throughout all this, Doug at Quality Restorations replied promptly to email messages. Estimates were clear and detailed. He made excellent suggestions along the way, which further improved the outcome. Overall, this is a very professional firm that holds to high standards.

This review comes after the first winter season following a major project carried out by Sipco: converting the house from fuel oil heating to natural gas, installing a new high-efficiency boiler in place of the century old coal-converted oil furnace, and determining and implementing a plan for heating the basement in the absence of the old furnace. I am absolutely delighted with the way things have turned out, and I would say that Sipco is one of the most trustworthy and experienced service providers in the GTA. First, there were extensive pre-contract consultations to figure out the best course of action. The quality of communication via phone and email was excellent, without delays. The work itself was performed exactly on schedule, with rigorous care and attention to detail. For the quality and quantity of the work, the pricing represented top value. I honestly can't imagine anyone doing a better job.

I called MetroWest to look into the possibility of a gas leak in my house, and to follow up with any necessary repair work. Communication in scheduling the appointment was excellent. On arrival, Nick and his associate explained the procedures clearly, and did everything necessary with care and professionalism. Pinpoint leaks were detected, the likely sources found, and the problem corrected. Along the way Nick provided a great deal of useful information about Code requirements and what my practical options were, both now and going forward. Pricing was perfectly reasonable. This was a very satisfactory experience, and MetroWest would be my preferred provider for these kinds of services.

It was a pleasure to work with Doug and Quality Restorations. A prompt response to my initial inquiry was quickly followed by a proper, professional estimate. The work was scheduled and completed within a perfectly reasonable time (a couple of weeks) after the estimate was accepted, while the quality of the work itself was top-notch. The brick cleaning and masonry repairs came out beautifully, for which thanks are due to Bill's superb skills and commitment to doing an excellent job. I consider the value-for-money to have been excellent, particularly since Doug had the integrity and professionalism to point out less costly ways of achieving the result I wanted. This is exactly the kind of reputable, responsible service one wants to have dealings with.