Reviews

0/10

Bought a fridge through CAS. The driver parks in the middle of the road, making life hell for all my neighbours. He then has the audacity to tell me "I don't strip the fridge when it's cold outside". The attitude and sense of entitlement was not lost on me. They bring the fridge in the house and quickly assemble it back, however, when asking to sign the waiver they ask to inspect the fridge. Fridge was assembled and no scratches or dents were observed. I sign the waiver and they leave, however, I turn the lights on and see that my hardwood floor has been scratched badly, see pictures ( u can clearly see the before picture floor is intact and after picture it is ruined). They then go ahead and decline my claim based on the waiver. The driver made no mention of inspecting the floor or the property. I should have known better since they had no drop sheets and tracked their dirty boots all over my house. If you are buying any appliances through CAS, be warned, your house will be ruined and CAS will not help with your claim. By the way three months back they delivered a fridge at my elderly mom's condo and not only dented the fridge but also the walls and she should have rejected the delivery but felt intimated to sign the waiver as she had food going to waste. I should have known better not buy through CAS again. Well this was the last time after spending well over 10K in appliances

Approximate cost of services:
$3,500.00
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Company Response

Dear Customer,

Thank you for your feedback.

We sincerely apologise for the inconvenience.

We would very much appreciate your feedback on the above rating so that we can try to improve our service reference.

Would you please contact our Reviews Team at casreviews@caslp.ca to provide more information as to why you have given us a 1-star rating?

Kind regards,

H.A
CAS

10/10

This is a review I thought I had posted but whilst going through the history I realized that I had completely forgotten to post it. November 2018 Replaced existing lead water line, and replaced clay drain pipes with PVC pipes | In Toronto, you are spoiled for choice when it comes to plumbers. There are several companies that offer these services. To me, service is just as important as the cost of the project. Igor and his team were extremely diligent right from the start. They prioritized getting the permits, ensured they protected the environment in which they were working, and left the job site clean. worked fast and got the work done despite the incremental weather. If you are looking for a company that has a ton of experience working on large projects and is professional in its tone and tenor, then this is the company you want to call!

Approximate cost of services:
$20,000.00
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Company Response

Good Afternoon Aadil,

Wow thank you for circling back and taking the time to write this review, it is very much appreciated. We are so glad and thankful we were able to give you a smooth and stress free project experience. We completely understand the worry and frustration of working with contractors in your home, especially on such a large project as the one done in your home. The headaches of the constant in and out of people, equipment being brought into your home, and dust and first from the excavations. Our team understands the importance of making sure our clients are as comfortable as possible and that their homes are left in the best conditions with final job inspections by the crew supervisor.
We hope that you will not need such a time sensitive and invasive work done to your home again, but if you ever need our assistance or expertise we would love to hear from you again :)

Happy Holidays and a Happy New Year!

Ps. Don't forget to winterize your home, close all outdoor hose bibs, and remove any discharge extensions from sump pumps as the temperatures drop to ensure no mishaps over the winter!

- Anta Team

10/10

I originally used their services back in 2020 to fix a furnace that was no longer blowing hot air. Fast forward to October 2022 I called Sam to inform him that my old furnace no longer works. Within hours Alireza was over to take a look at it. In his professional opinion, a replacement would be needed as the existing furnace was approaching its end of life. He not only gave an excellent quote but within 24 hours the furnace was replaced. They left the job site clean and ensured I was completely satisfied with their service. When it comes to replacing my AC or water heater, I now know that I do not need to call around and waste my time bargaining with several vendors; I'll simply call these guys and get it done right the first time!

Approximate cost of services:
$4,500.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for taking the time to write this amazing review!

10/10

Jan 6 2022 Installation of thermal glass Pierre and his team were cordial and professional, from booking the appointment and requesting for their team to come out and give an estimate, to the day they came back to instal and replace the existing window. If you are looking to replace your windows or this winter you find that your window is unexpectedly foggy, these are the folks you want to call first!

Approximate cost of services:
$500.00
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9/10

Team arrived on time and they completed the job to a very high spec. There were some issues with the way work got carried out that were promptly addressed and rectified. Hanna, Chen, Eric and the rest of the team were very cooperative and took the time to get the job done right. Overall, I was already happy with the work, but was especially pleased with the response and feedback of management. and because of this, I would recommend them to others.

Approximate cost of services:
$4,800.00
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Company Response

thank you kindly for the review and for the feedback as it only helps to make our company better and we truly strive to exceed expectations and we're glad to always be learning and developing and hopefully teaching all their employees to Accel at customer service

10/10

Amazing Service! Fitted new locks when we moved into the new house, excellent customer service and was very prompt. Fast, efficient and was able to troubleshoot issues as they arose while installing lockset.

Approximate cost of services:
$150.00
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Company Response

Thank you so much Aadil for your review and
your business.

10/10

Wojtek, Patrick & Ania all were a great help in getting this project completed on time. Their team is professional and courteous and made sure the work got done right the first time. Getting the quote and scheduling was very simple and efficient. Very happy with the professional service.

Approximate cost of services:
$1,200.00
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Company Response

Hi Aadil, we're so happy to hear that you're satisfied with the work done in your home! Thanks again for choosing EcoComfort and thank you for the review!

10/10

September 2018 Gordon Mathieu conducted a home inspection of my new dwelling. He was punctual, professional, and very thorough. I shadowed him through the whole inspection and he took the time to explain in great detail all of his findings and made me aware and of all potential issues (present and future). He issued a report at the end of the inspection both electronic and a paper copy. It was extremely well put-together and included pictures and an explanation of possible solutions. I would recommend Gordon for your next home inspection.

Approximate cost of services:
$630.00
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Company Response

Hi Eddy,

We are glad that you were pleased with your experience with Gordon, and we will pass on your comments. We’re also glad that your learned something from our inspector! Remember, as a Carson Dunlop client, you are automatically enrolled in our Carson Dunlop Homeowners Association which provides you access to savings on a number of home related products and services. You can give us a call or take a look at the back of your report for more information.

-The Carson Dunlop Team

10/10

Each move is different. There are unforseen challenges, hurdles and sometimes mistakes. How a company handles the issues that arise, sets it apart from the others. Sure, you could get a couple of guys off the internet to haul your stuff. Or you could hire Cargo Cabbie and their team will go out of their way to make sure your move goes smooth and if it doesn't they will not rest until they get it right. As a repeat client, I cannot thank Javier, Kate and the rest of the team enough. They not only take the time to listen but the owner Javier personally came over to make sure that we were satisfied with the move. If every company I have ever dealt with took a page from their book, I assure you, the world would change for the best!

Approximate cost of services:
$1,700.00
3 of 3 people found this review helpful.
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Company Response

Hi Aadil,
Thank you very much for your thoughtful and honest review. We sincerely appreciate you moving with us, and thank you for your patience while we worked to ensure we kept your confidence in Cargo Cabbie for the future. When we say that we've got your back, every one of our team members means it. All the best, from Javier and Team Cabbie