I initially contacted them through Homestars for an estimate. My garage door would not close between the hours of 10 am and 2 pm...hilarious to consider a garage door gone on strike, until you realize how much that affects your ability to come and go. Anyway, Zack called me the same day, and instead of charging me hundreds of dollars to come out to perform the simplest fix, he instructed me how to do it in the messages.
I thought this was amazing, since honesty and generosity frequently lack in businesses, so I will happily give fix it right garage doors my business in the future.