I called Mr. Rooter Monday afternoon and was able to get an appointment first thing the next morning, even though it wasnt an emergency. The receptionist was very friendly and helpful. The plumber Robert Plantic arrived punctually. He had a replacement faucet in his truck and was able to replace the leaking one in 45 minutes. He cleaned the area afterward and ensured that everything was dry. He offered me the "advantage plan" for $99 which allowed me to save $50 on my current repair as well as savings on future repairs. My only criticism would be the price which was over $500 (including the advantage plan); but I guess if you want prompt, friendly and reliable service, you have to pay for it!
- Approximate cost of services:
- $500.00
- Company Response
Thank you for the review Andrea. Thank you so much for becoming an advantage plan member. With this, you will receive priority genuine 24 hr. service if needed; let's hope not, no one really wants a plumbing emergency at 3:00 AM in the morning; rest assured, we will be there when called upon. Everyone knows that owning a house is expensive, with this plan you will receive savings on every plumbing call from here on in and if you ever decide to move , the plan stays with you. We would also come out and provide a complimentary plumbing inspection on your new house before you close the deal to let you know of any deficiencies. We live our code of values by..." making only agreements we are willing, able and intend to keep." From the team at Mr. Rooter Plumbing. Thank you for your loyalty Andrea.