KC1000 in Toronto

So I my wife and I decided to spend ~$30,000 upgrading all of the windows and doors in our house. We decided to use consumers choice because of past recommendations from family amd friends. WHAT A MISTAKE. I can honestly said that I have never had such an end-to-end horrible experience from any company, anywhere. First, Consumers Choice went back on the original agreed upon dates for my installation, which we had agreed 3 months in advance. They left broken glass all over my front lawn and drive. The quality of work was bad - caulking application was sloppy, installed windows were dirty, 2 windows had broken/missing screens, 1 window had a broken winding mechanism, the back door was installed incorrectly, amd all screen doors were installed incorrectly. They refused to install the front screen door to my satisfaction (a qualified installer from another company was able to do this in under an hour after I told consumers choice to remove theirs since they couldnt do it right). It took 5 months to address all follow-up issues with my installation including 3 "service calls" that I had to take time away from work for where all they did was come for 30 minutes and take pictures (I sent them pictures of all issues in advance, btw). Also, they continuously insisted on calling my home land line despite me giving them both my cell phone and email to make it easier to set up appointments. PS: I am still waiting for the energy efficiency rebate consumers choice said they would process for me as part of my purchase... I am not holding out hope. All in all, with the exception of the initial sales call (Joe was awesome) I cant think of a single thing that could have gone worse with my purchase