Joan in Toronto

I purchased a table and 4 chairs. The table and chairs arrived defective. When I called customer service they were extremely rude and said "I bought it, it's your problem." I spoke with the manager who said they will not refund, nor will they fix the defective items." I am extremely disappointed with this service, I will never purchase from them again. When I first arrived to the store to purchase, they told me I was a VIP but when I called to complain and seek support to repair my items, they treated me very poorly. Even the delivery man walked into my home and didn't remove his shoes