My husband and I had reached out to Joe for a mouse problem in our home. Joe was professional and thorough. He examined our property inside and out, then pinpointed (and importantly, sealed) their entry points. He patiently walked us through how he identified that entry point, what indicated that mice were indeed entering from the spot, and how it led to the signs of mice that we had noticed in other areas of the house. He was great. He even pointed to other attempts by the previous homeowner (or possibly whomever they hired) to seal spots outside the home. Joe then explained why those would not have been the entry points for what we were witnessing in our home. It's clear Joe takes pride in his profession and does it well. The fact that he guarantees his work and returns twice, especially a year afterwards, means he cares about the quality of what he does. Returning after a year (all included in the initial price) shows he stands by what he does, unlike other folks who may only "guarantee" their work for the short term. He wants to ensure that the problem really has been taken care if. My husband and I would highly recommend Joe's services.
- Approximate cost of services:
- $300.00
- Company Response
The fact that they can call me up after a year to follow up on their homes when any other company out there offers a measly 6 months warranty should be an indication of how Snap works. Ask yourself why would you call back on a warranty when the mice are not visible because they went outside for the summer or simply ate some bait. So the bait keeps them out of sight and your 6 months goes by without even a follow up visit. So the company came once while had you gone with Snap you still had 2 more visits to go. A good year is needed to fully rid a house of mice because they can live for a year and reproduce every 2 months. Hence you will notice how the reviews are indicating that there were other companies which could not resolve the mouse problems. Thanks for your review. Joe