meg in Toronto

Needed to refit older master bathroom without doing a full Reno. Daniel at Taps on Lawrence was helpful and responded timely to my questions as to what the options were, presenting different price ranges and an option we finally chose that would allow us to refit a shower unit with sprays, rain shower etc in an existing tiled space.

We recently moved to a home with a gas fireplace. Last April, this company had replaced a part (at a cost of $500) for the previous owners. When the fireplace recently malfunctioned, I called twice for service. My calls were not returned. I called again and spoke to the receptionist who took my particulars and emailed it to the service department and assured me someone would call to set-up a service appointment that day! Six days later and still no call. Do not use this company unless you enjoy misery.