This is the second time I have hired Sobol Inc. They have done a great job both times. Archie is a prompt communicator and goes the extra mile to see that everything is done right. I have no hesitation recommending Sobol Inc.
Valentin was on time, professional and did a competent job for a reasonable price. I would recommend him and would certainly call on him again when the need arises. Thanks Valentin.
Small stained glass object for repair
Left this object with understanding that it would be done that afternoon. Not so. I was then told they didn't know when it would be done but would get back to me the next day. Next day came and no call back. On the third day I called and again was told that they didn't know when they would do it - Anyway I went back and claimed the object. Good business practice would be to tell the customer if the job is just too low priority to do - or give them an expected completion date.
On the basis of searching Homestars, I called Mayday at midnight the other night and Mr. Gibson was at my home 30 minutes later. He solved the problem in an efficient way and charged exactly what he said he would. This guy is a gem - I recommend him without reservation, and will hire him to do more extensive work later this summer.
Plumbing repair to bathroom shower
Slapdash job that resulted in needless costs and necessitated a ceiling repair due to carelessness. This is a plumber who seems to want to charge the maximum and at the same time to provide very little in the way of quality service.
In the course of having a roof redone, Cherry and Clark replaced our existing skylight with an Aluplex skylight. I thought the price quoted was too high, but was told that the replacement would be of better quality - triple E argon glass. Instead they popped in a plastic dome skylight virtually identical to our old one. I said that I would not pay for this part of the job until we received what was promised. A few days later they came and took the plastic dome out and replaced it with glass. We noticed that only two of five holding screws for the opening mechanism had been installed and when the inspector who identified himself as being from Home Depot came, he installed the missing screws and gave us a $30 gift card for Home Depot to compensate for the black caulking that had been smeared on the oak trim of the skylight box. I subsequently noticed that five screws were missing from the inside trim of the skylight. These I installed myself rather than wait until someone from Cherry and Clark called me back (I have not had much luck with being called back by these folks). Now the kicker - when the weather turned cold for a day or two last week, the wind blew freely through the skylight trim. It is now a week since I phoned Cherry and Clark to complain - no return call. Incidentally, when you hire Home Depot to do a roofing related job - Cherry and Clark does it.
