Mrs. F in Leslieville

Fairly unimpressed with this company, although I was referred by a friend who had a decent experience with Francis Movers. The actual movers themselves were quite helpful and polite. They worked very hard, however several items were damaged and furniture even went missing. Unfortunately the items damaged were family heirlooms - I thought everything was supposed to be wrapped and taken care of. When we reported the missing furniture to management, management denied everything, tried to put the blame on me, and even began to patronize me a bit - giving me the "well we've been in business longer than you've been alive" speech. A lesson in customer service would be well worth it. for this management team as their arrogance seems to be clouding their judgement.