Reviews

8/10

I am surprised to read the negative reviews by others. I used Anna's housekeeping and the lady that did my house was excellent. I did notice a difference between her and others, though, when I had a substitute during her holidays. No complaints here. They always called to confirm and there has never been any misunderstanding about price and no problem if I canceled that week. The job was well done and faster than I could have ever done it myself.

Approximate cost of services:
$65.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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1/10

This company was recommended to us by our realestate agent. They did not tell us anything we couldn't see ourselves, just gave us a large binder which I could have filled out myself. They totally missed the moldy basement, which we ended up having to entirely tear out and replace. It cost us about 30K to put it back in and we lost a couple of years revenue from renting the basement apartment. Entirely useless and expensive experience.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Do a thorough inspection and have inspectors actually trained to spot problems. With what I know now I would have definitely picked up on the problem.
Any advice to offer fellow homeowners facing a similar project?
Do not deal with this company.
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Company Response

Hello TOmom,

Sorry to hear of your experience with our Company. I can assure you it is not representative of how we conduct ourselves. Clearly though, we missed your expectations and we would like to talk to you about where things went wrong in your opinion. Please contact me directly to review your concerns with me.

Thank you,

David Kitchen
GM/COO
Carson Dunlop
416-964-9415 ext 230