I had my Mom's condo painted in August and I was told there would be 5 painters and it would take 2 eight hour days to complete the job. After day one, I got a call saying they were finished. I looked at the walls and was surprised to see that they only did one coat and missed a lot of spots. They came back and when I went the next day, there was paint on the kitchen cupboards, 5 dining room chairs, the table, and the curtains. I moved furniture out today and discovered paint on the carpet, dishwasher, and some unfinished places. It appears as though they purposely hid their mistakes. I opened the bedroom curtains and found 3 big blobs of paint that was left to run and dry. These painters did an extremely sloppy job and put no care or effort in their workmanship. I will never use your company again and I will be posting this on multiple websites advising against using your company.
- Approximate cost of services:
- $3,100.00
- Company Response
I am very sorry for your experience. That’s not the normal experience of customers. If it was, we wouldn’t have been in business for 30 years. What you describe is a lack of supervision starting right from the get go. We would never have five painters on the exterior of a house let alone the inside of a condo. For that, I am very sorry, again. Is there anything we can do for you now? If so, call 1-800-665-4992 and tell the person answering or leave a message that Andrew asked you to call. I will either call you back personally or have a member of my management team in Calgary call you back.
Yours truly,
Andrew Britnell
Principle Student Works West