Reviews

0/10

Had our basement crawl space insulated with fiberglass and thought we had a good experience (job took half the time they had estimated) until weeks later when my father (a foreman for a large contracting company for the past 20 years) showed up and took a look and said it was the "worst insulation job he's ever seen!" They simply put the insulation up without finishing the job with a vapour barrier (there is no tuck tape or other barrier around the top or bottom of the insulation) - essentially they just put a mold-making blanket in our basement he said. The receipt we later received claims there is a vapour barrier. I suppose only doing half the job explains why it took half the estimated time. I've called 3 times over the past 4 days and left messages but have yet to hear back from the company. I suppose my dad will end up finishing their shoddy job. Disgraceful!

Approximate cost of services:
$1,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you for your comments. At Great Northern Insulation we take pride in our work and we are very concerned about your feedback. We want the opportunity to address this immediately. Based on your username we are unable to locate your information in our system. Please contact our Customer Experience Team at 1.800.265.1914 so we can have this resolved immediately.

10/10

Joe arrived the same day we called to deal with a carpenter ant emergency. He helped us to find the nest and then treated it and our house to quickly rectify the problem. He replied quickly to our calls about another suspected problem and checked on it the next day....we were very impressed with the service.

Approximate cost of services:
$200.00
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Company Response

Thanks for your review.Joe