KITCHEN REPAIR AFTER A PIPE BURST WITHIN A WALL
I found Chris, the owner, on this Home Stars site and I was impressed with all of the excellent reviews he received, as well as his responses to his clients. I needed the services of a contractor to repair the damage caused by a burst water pipe in the kitchen of my basement apartment. Chris responded promptly and we picked a date and time for him to see the "mess". He arrived as scheduled with all the paperwork and tools needed to prepare a quote for me. Of the 5 contractors I contacted, one didn't show up as scheduled, one submitted what I thought was a low-ball quote, 1 submitted a quote that was reasonable, but lower than Chris's and the 4th contractor's quote was higher. I felt that Chris and I would be able to work together amicably and that hiring him would be the correct decision. Ultimately, I am VERY thankful that I picked Chris. His professionalism and excellent communication skills are what made the process seamless. The project involved the following: remove and replace portions of 3 walls that sustained water damage; match the paint on the existing walls and paint the new sections; remove and then re-install sink; remove water-logged cabinet; buy and install new cabinet; install new faucet; remove water-logged counter top and back splash; match as close as possible to the old counter top and back splash, a new counter top and a new back splash; buy and install the new counter top and back splash. The work was completed on time and on budget. The quality of the workmanship surpassed my expectations. Chris's crew also cleaned the entire work area. I highly recommend Chris and his excellent crew.
- Approximate cost of services:
- $3,000.00
- Company Response
We strive to provide yourself and all our clients with prompt and timely service. Right from the first time that we respond to your first contact with our company. its important to our clients that they understand we will look after their concerns, questions and their renovation as quickly as possible.
Over the years we know that good communication with our clients during the renovation process is key to the successful completion of any job. We are able to get answers to any questions that we might have and we are able to keep you the client updated to the progress of the project no matter the size of the job if it's a small simple repair or a major renovation.
Keeping a tidy and clean jobsite is a safe jobsite for you the client and our employees. Its important that nobody gets hurt and it demonstrates respect for your home and living space.
We would like to thank you for your kind words about our team and for the continued trust you have in our company.
Chris and the entire Remodel team.