PaulM in Scarborough

Mersey technician Cory Latino attended our house today to perform a prepaid preventive maintenance on our Lennox AC and heating system. Mersey installed the system years ago and we had a prepaid service contract. Cory attended on time, did a thorough cleaning, inspection and testing of both AC and heating systems. He replaced the air filter (that we supplied) and he demonstrated how the exterior heat exchanger filter needs to be hosed off a few times per year to reduce stress on the system. All systems checked out and we prepaid for the same coverage next year. Cory also helped arrange a duct cleaning service through Mersey at our request. It is the employees that create impressions about the company. Cory and the coordinating staff are competent and friendly.