Reviews

10/10

My furnace was working intermittently so I called Aire Max to have a look. He came on a Sunday right on time. He was able to diagnose the problem, replace the part and cleaned my furnace. When you talk to him it is very clear he knows his stuff. He didn't try to upsell me or tell me I needed a new furnace. He was also able to help me with my fireplace. I would highly recommend Aire Max for any gas heating appliance.

Approximate cost of services:
$100.00
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Company Response

Thanks for review and furnace and fireplace repair with Aire Max Heating&cooling inc.
any time we are at your service

5/10

Ordered a plumber from Draincom for non-emergency work. He performed a number of minor jobs. When he gave me the bill, he had inflated the time spent on the job by half an hour (I noted the times myself), and when i caught him, he just shrugged it off but didn't reduce the amount. He then charged me $180 for parts...but didn't provide me with a receipt, even though part of the time on the job was driving to the store to get them. the parts were very minor and I have trouble imagining they cost more than $50.00. I have complained to the company, and am awaiting some response. I have had lots of otherwise positive dealings with Draincom, so we are hoping for a good outcome. in fairness, he arrived on time, was polite and did a good job. Just gouged us at the end.

Approximate cost of services:
$500.00
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Company Response

We at Draincom take pride in the service we provide. I am very surprised that you had a rather unpleasant dealing with our plumber but I assure you that he wouldn't over charge for parts on a job. Customers are more than welcome to provide their own faucets/parts for the job that they wish to have done. I am sure we were able to rectify this problem you had and I do hope we can be of service again in the future.